Operations and Process Management [Recommended Read - Diaan van Wyk]

Operations and Process Management: Principles and Practice for Strategic Impact by Nigel Slack and Alistair Brandon-Jones

Each organisation or business has a product or service, whereby they generate income and ultimately aim to run a profitable business. Slack and Brandon–Jones assist us to better understand operations and process management by using the following techniques throughout the book:

• Identification and discussion of key operations principles.
• Each chapter has an executive summary, checklist and a case study
• “Applying the principles” section.

Key Principles discussed are (just to mention a few):

• Your business strategy and reflection on that strategy.
• Analysis and capacity management.
• Resource planning and control.
• Improvement and Quality management.
• Risk and resilience.

Take control of your business operation and processes by tapping into the insights from Slack and Brandon-Jones!

Enjoy!

Diaan van Wyk